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Senior Program Manager CA Open (J#27676)
Education: Bachelors Degree
Experience: 10 - 20 years

Senior Program Manager: Managing the processes by which the company designs, develops, tests and releases for production the tooling, assemblies, equipment, and facilities required to meet customer needs.

- Act as primary focus for NPI for customer products, directing development and transfer to manufacturing.

- Supporting the Sales Department in the technical aspects of new business development and customer relations.

- Supporting the Manufacturing Department to resolve design issues impacting the manufacturing process.

- Supporting the Quality Department to diagnose and document the root cause of unacceptable product and process variation.

- Participating in the management of the company as a member of the Management Team.

REPORTING RELATIONSHIPS:
Program Manager reports to the manager of the Program Management Department.

RESPONSIBILITIES and DUTIES:
- Take charge of projects assigned and charts status.
- Drive customer project requirements, reporting the customer needs to management.
- Lead cross-functional resources, organizing a productive, capable, and skillful project team with Manufacturing, Quality and Sales.
- Lead vendor qualification of machine parts with purchasing.
- Drive customer expectations.
- Develop trusting relationship with customer.
- Balance company goals with customer expectations, knowing when to push back.
- Support operational excellence (OE) and 5S programs.
- Recognize problems and eliminate them before they become crises.
- Track costs in labor, materials and resources with precision and accuracy.
- Preparing and submitting billing data to the Accounting Department.
- Report project problems to management.
- Collaborating with the Sales Department to develop new equipment and facilities that will meet customer objectives.
- Collaborating with the Quality Assurance Manager to develop process definition, measurement and improvement for newly developed tooling.
- Supporting the Manufacturing Manager in the selection of manufacturing materials, manufacturing equipment and control.

- PERFORMANCE CRITERIA
- The Program Managers performance is satisfactory when the following have occurred:
- New programs have been completed to the satisfaction of management and the customer.
- Responses to Requests for Quotes are submitted to the Sales Department when committed.
- The JunoPacific management team is always informed of the status of new programs.
- Billing information is submitted to the Accounting Department in time to support the billing process.
- Required reports are accurate and submitted on time.

REQUIREMENTS of the JOB:

Education
- Undergraduate degree in an engineering or technical discipline.
- Relevant experience may be substituted for the educational requirements.

Experience
- more than ten years substantiated experience in the engineering function with companies that provide highly sophisticated manufactured products.
- Experience in the medical, bio-technology and other high technology industries strongly preferred.
- Experience in dealing with customers is strongly preferred.
- Must demonstrate expertise in a variety of concepts, practices and procedures common to the manufacturing industry.
- Project a neatly groomed, confident appearance and be effective with public speaking and direct client interface.
- The environmental conditions in which the Program Manager will perform his/her duties are an open office. This position will require visits to client sites in all types of weather. The normal travel hazards will apply including driving and flying in a variety of traffic and weather conditions.
- Other Requirements
- Good reading, writing and verbal skills to communicate clearly and effectively in the English language to customers and company personnel.
- Intermediate capability in engineering and project management software.
- Computer literate in Word, Excel and Power Point with full competency in sourcing Internet material.
- Ability to maintain a flexible work schedule to meet the demands of the job. Some evening and weekend work may be required.
- High tolerance for stress and deadlines.
 
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