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Quality Engineer NC Open (J#27391)
Education: Bachelors Degree
Experience: 4 - 9 years

Summary: Supervise, assign, instruct, support and coordinate various quality activities of the Quality Department. Support development and implementation of quality systems. Provide strong technical leadership and support to Manufacturing, Procurement, Engineering, and Quality Management to minimize costs and maximize customer satisfaction. Assist with development and implementation of quality systems, procedures and controls to ensure that products consistently meet performance and quality specifications. Quickly, effectively and permanently resolve quality problems with internal and external customers and suppliers.

Technical / Product & Process Development:
Develop procedures, work instructions and quality documents.
Perform DOE/statistical experiments such as product qualification testing, process capability studies, and fitness-for-use analysis. Record, compile and report experiments /trials and measurement data, and recommendations in technical reports and chart formats.
Document process, program, product, and/or materials lessons learned.
Participate in review and approval of design and process changes for measurability, consistency, and impacts to products and processes.
Assist with the development of critical-to-quality specifications, test plans, procedures, tools, meaningful metrics and controls for all aspects of manufacturing.
Perform PPAP and report First Article Inspections as needed.
Develop APQP paperwork acting as lead member of the APQP team; i.e. control plans, flow diagrams, PFMEA, MSA, IMDS and statistical monitoring. Prepare PPAP packets for submission. Monitor PPAP submission through approval. Report on open items for PPAP documentation.
Implement error proofing measures to prevent internal quality problems and customer complaints. Implement Controls to prevent spills.
Provide a strong quality direction and leadership on new product development/program launch efforts to ensure that products meet performance/quality specifications and are highly producible keeping ergonomics and environment concerns in mind.
Provide technical support for Product Development with respect to cost effective, reliable process controls, design qualification, inspection procedures / methods, and quality plans for new products to assure error free launch to requirements.
Oversee the qualification of new suppliers and raw materials. Review and approve supplier PPAP packages.

Management & Supervisory:
Supervises Quality Auditors and daily quality functions to include: Receiving Inspection, daily Product and Process Production Audits, in-process inspection, testing, Dock Audits, Yard Audits, and General Assembly Audits. Ensure coverage of Auditor functions. Manage attendance reporting, ensure disciplinary action, conduct yearly performance reviews and ensure personnel training and development.
Coach, train, and evaluate performance of personnel.

Quality System / Corrective Action
Ensure containment, investigate root cause and coordinate corrective action of quality nonconformance.
Manage and drive Corrective Action Process. Issue Corrective Actions; follow through to closure.
Respond to customer corrective action requests. Ensure containment; investigate root cause and the driving and implementing of corrective actions to non-conformances. Monitor through closure by customer.
Lead and participate in continuous improvement initiatives.
Update and maintain the Corrective Action database and files.
Documents, analyze, and initiate corrective actions for internal quality concerns as well as customer reported issues.
Act in program/project manager role on special initiatives involving quality, customer or business issues.
Support SPC training, implementation and maintenance.
Support all functions performed by Lab & Testing Technician as needed.
Performs all other duties as assigned by the Quality Manager

KNOWLEDGE, SKILLS AND ABILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Ability to read, analyze, and interpret common scientific and technical journals, blue prints, charts and graphs, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information to top and middle management, and customers.
Must be able to write clear, concise procedures and work instructions.
Spanish and/or German language skills are a plus but not required.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to work in a team environment, lead teams and participate on continuous improvement teams.
Excellent communication skills both written and verbal.
Technical writing and flow charting experience.
Strong problem solving skills in Lean Six Sigma tools, DMAIC, Root Cause Analysis.
Knowledge of Lean Manufacturing and 5S preferred.
Strong organizational skills, time management, multitask and action oriented.
Experience in performing DOE and capability studies preferred.
Other Attributes should include: Self directed requiring minimal supervision; urgency, attention to detail, leadership skills, ability to influence others
Working knowledge of SPC.
Working knowledge of injection molding preferred.
Working knowledge of ISO9001 and TS16949 Quality System requirements.
Working knowledge of APQP, PPAP, FMEA, IMDS and Control Plans.
Excellent computer skills (MS Word, Excel, Access, Power Point, and Visio); Mini Tab preferred.

EDUCATION AND EXPERIENCE:
Bachelors of Science Degree in Engineering, Materials or technical field, Five years of experience in quality within a manufacturing environment or combination of education and experience.
GD&T, Metrology and calibration experience highly desired.
Ability to read blueprints, use gages and calipers, and calibrate gages and calipers.
Experience performing Gage R&R and MSA studies preferred.
Supervisory experience preferred.
Experience as ISO/TS Internal Auditor (or) performing System, Process, and Product Audits highly desired.
Experience in running and programming Coordinate Measuring Machine (CMM) highly desirable.
 
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